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General Enquiries
For general enquiries and if you do not currently have an intercountry adoption application in process with the Casework Team, you should contact the Department using the general enquiries contact details:
Email: info@dcsf.gsi.gov.uk
Telephone: 0870 000 2288
Textphone/Minicom: 01928 794274
Fax: 01928 794248
Phone lines are open 9.00-17.00, Monday to Friday.
Department for Children, Schools and Families
Sanctuary Buildings
Great Smith Street
London
SW1P 3BT
Please note that the Department aims to reply to written correspondence within 15 working days.
Intercountry Adoption Casework Team
The contact details for the Intercountry Adoption Casework Team are shown below. Please have your reference number available when you call, or when writing to the team.
If you do not currently have an intercountry adoption application in process with the team you should contact the Department using the General Enquiries contact information above.
Fax: 01325 391396
Email :ica.darlington@dcsf.gsi.gov.uk.
Telephone: 01325 391334
Please note: The Helpline is open 1.30pm – 4.30pm Monday to Wednesday
Intercountry Adoption Casework Team
Department for Children, Schools and Families
Room 11, Lower Ground Floor
Mowden Hall
Staindrop Road
Darlington
DL3 9BG